worst provider ever

afrihost is the worst internet provider i have dealt with ...their website says a technician will come and set you up and connect your devices which is absolute lie ...a courier pulled up in a van met me on the road handed me a router as said plug it in .... no connection no assessment of the unit ...im siting with a useless router and no wifi which i require for work.. Previous providers in Durban came to the house set everything up got use connected in a few minutes even mtn amazing ,but Afrihost you handed a router then they keep asking for different pictures of the device then next day the white box the a DASAN number telling me to remove the box which was setup by someone else to take a picture and still nothing I would advise anyone looking for connection run run far away from Afrihost