Worst ISP I have ever dealt with

24th of Feb Vuma installed my parents fiber...it worked for 3hours..then went offline??? ...after 3 days of ranting and hours spent on the phone 287minutes in TOTAL TILL NOW!!!!! of my airtime because the call back system sucks and that ****py Whatsapp system you have oh my gooooodnes! have you ever tried explaining the SAME issue to 6 clueless techs 6 days in a row its almost like you guys have NO TICKET or Log system!!! THEN FINALLY Afrihost and Vuma realized that there was a duplicate ONT SerialNumber on the network...Friday Vuma replaced the ONT...I was told it would be up SOON...spent another couple of hours this weekend with them on the phone Vuma(forgot to provision). and Afri just didnt follow up.....Today I called once again Vuman says it's up on their side (and it is I checked...connected to ONT web interface) BUT I'm not getting any DHCP info eg IP, Subnet, Gateway or DNS from Afrihost...they says its Vuma not provisioning, Vuma says it is I...spoke to 8 Support guys and gals at Afri, and 3 at Vuma...I have to say WORST ISP I have ever dealt with, if moving ISP on fiber wasnt such an issue , and there wasnt a claw back...I'd cancel this contract in a heartbeat! As an MSP dealing with multiple ISP's I have to say that I am VERY glad I dont have to deal with Afrihost at any of my sites!