1 reviews | Active since Dec 2016

04 Jun 2020, 08:48

WORST ISP AFTER SALES

DON’T GO WITH AFRIHOST. I paid a month ago for my Fibre. A week later they came to install my line. There was an issue with the box and was advised it’ll will take a max of 72hrs. It’s been 3 weeks and still nothing. I’ve spent more airtime on calling than my Fibre is actually worth. I’ve been calling every day and everyday I I’m told by an agent they’ll check what’s happening and call me back. I’m still waiting for this call back. I don’t have the money to call and purchase data everyday. They don’t care for their customers during this crisis And placing them in worse financial circumstances during this time when we’re on short time and don’t know how long we’ll have n income as we have to work from home but unable to do so as companies like Afrihost don’t care as to what happens with their customers orders after they’ve received payment.

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