Worst fibre provider ever

Absolutely unacceptable and dishonest service. I paid R259 for a router delivery, only to be told after receiving it that there is no Frogfoot coverage at my address. This means the service should never have been sold to me in the first place. The router doesn’t work, and now I’m being told to pay R1000 to cancel and return it.

That’s R1259 charged for a service that was never available or provided. This is blatant incompetence and feels like daylight *******. Customers should not be punished for your failure to check coverage before taking payment.

If I could give this a 0 rating, I would.