Worst fibre experience ever

I had the absolute worst experience and service from Afrihost fibre.

Waited more than 3 weeks for my router to arrive, contacted them on a daily basis, and they always had the same answer that it was out of their control and the problem was with the courier.

Then when the router finally arrived and installation took place for some or other reason my line was not active. After another 5 days there were still nothing done about it and they always had the same answer that now it was the fibre supplier’s fault.

It was really frustrating and the fact there is always someone new dealing with your query is ridiculous. There is absolutely no follow up and have to repeat your problem time and again.

Nevertheless there is still no solution to my fibre problem until now and I’ve decided to cancel it at this stage.

Almost a month for a company to install and supplying fibre is absolutely ridiculous and unacceptable.

Truly the wors service ever!