Worst Customer Service from a South African ISP

<p>I have an account with Afrihost.<br />A small amount is outstanding on my account. I have tried to get in contact with Afrihost for a few days now, to settle my account, but I have been receiving the worst service I have ever experienced from an ISP.</p> <p>I sent an email via support in Clientzone, as well as a request from them to call me back, two days ago and nobody rep**** for the duration of the day. Just after 20:00, I received a call from their helpdesk, who was then unable to assist me. The assistant escalated my issue to the accounts department and said that they would call me the next day. <br />Yesterday morning, I did receive a call. I was put through to the accounts department, but was then left on the line for 6 minutes, with nobody attending to me. The call was then dropped.<br />Thereafter, when I tried to access my Clientzone to check if the was a reply to my initial email, I couldnt get in. I have my username and password saved but this did not let me in. I tried different username and password combinations, and still nothing. It would appear that my account has been blocked.</p> <p>I then sent another email reporting these issues, but nobody from Afrihost bothered to reply to that email either.</p> <p> </p> <p>This is highly unprofessional, especially considering that I am making a concerted effort to settle my account and Afrihost refuses to cooperate or assist me in any way.</p> <p> </p> <p>I am apalled by Afrihost's putrid customer service.</p>