Worst customer service

TERRIBLE SERVICE!!! If you are with Afrihost and have to move premises, GOOD LUCK to you, I made arrangements 2 MONTHS prior to moving and completed the online request and confirmed with emails and telephone calls and then was subsequently asked by Afrihost for the B-Numbers (Openserve related) of mine and new premises which I provided and even after ALL of that they managed to stuff up my line 4 TIMES since I moved where my line was cut and I had no connectivity for DAYS. You are unable to speak to the same person when you call and beg for assistance so you have to explain the whole story to a new person every time and they come up with different answers and promises and nothing gets sorted. I requested a credit on my account for the days i was without service, i was promised feedback and a credit and again, nothing happened, no credit either, no feedback. Worst customer service ever. You cant speak to a manager either, they are always either busy or not in the office and despite several urgent messages , no one returns your call.