WORST CUSTOMER SERVICE

<p>I have been a loyal customer for very long now, paying every month with exact dates and have reffered many customers to Afrihost. The last two days, after my modem with my Afrihost SIM has been ******, I contacted Afrihost to transfer my product on to the new SIM. He advised after the old one cancelled, a new product to be created where my data will be transferred and I will be online in no time. a gentleman call Domenico started to assist me and promised me calls and feedback during the course of the process. Till now I am still waiting, this even AFTER i called back , being told I was transferred then get cut off after holding for 10 minutes +-. I then contacted again , speaking with another person who attempted to assist , stating that Domenico are about to call me, its almost a hour now and no call. I also tried calling this person called, Irvin stating the previous, got told again im being transferred and got hung up again after holding. Now I was told there was a problem with MTN`s RICA system yesterday( which I`d like to confirm) and the SIM I bought are now insufficient and would need to yet again go and buy a new one. </p>