1 reviews | Active since Jan 2010
Worse Support is not possible.
After years of using Afrihost, I will now be closing all my accounts with them. The WhatsApp support staff are unbelievably poorly equipped to deal with anything but the most basic of issues. They have little or no concept of networking and clearly are not able to troubleshoot in any meaningful way other than the script they have been provided. This was my experience with three different attempts with the last one really taking the cake. Rebooting and changing the connection password did not work and clearly the next three attempts were STILL not going to work but they insisted on wasting my time. As I sit here the problem still exists and I have no reference number but get told it will be sorted in 48 hours. I can get a new ISP and connect in less time. Cool Ideas here we come.
