worse service ever.

A very poor customer service experience with untrained agents who have no idea what they are talking about or doing. My LTE has been down since last week Friday till today and they are failing to sort it out but if you want to cancel, they want to charge you for cancelation fee. I moved from Telkom LTE to Vodacom same issue on both and no one is taking accountability for any of this. I have logged multiple tickets with little to no help from any of these guys.