worse service ever!!!

1 month since i have app**** for the Fibre line, end 2 weeks to just get the line active? I have now emailed, phoned, created support tickets, online chat with NO help. I have yet to date [after many many phone calls, e-mails and as they put it 'support queries'] not received 1 phone call back, as they have promised every time I call that someone will be in contact with me to try and assist or get my Fibre line Active (empty promises). A lot of Money wasted on calls to Afrihost to try and resolve this problem. Also Emailed Gian, no response.? Totally ignored. Yet they are supposed to have Best Customer Service I have now had enough of Afrihost - what's the chances they will now get back to me..... Disgusted and Frustrated! This is the worse service I have ever dealt with!