Won't honour T&Cs regarding cancellation, then change T&Cs after I complain to suit them.

I submitted cancellation on the 2023-07-01. It then stated that cancellation would only take place on the 2023-09-01. I contacted support and stated that the help centre on their website stated that if cancellation occurs before the 15th, it would occur at the end of that month (so cancellation should occur on 2023-08-01).

Afrihost have since changed the webpage, rectifying their mistake, and now won't honour the cancellation for 2023-08-01.

I layed a complaint prior to their T&Cs page being updated. I have a WhatsApp proof of this with their Support team. As usual dealing with their first line incompentent staff proves fruitless.

I also have email confirmation that the support manager will call me. They never seem to acutally work as I am still waiting.

********* and unacceptable.