Why the hell do I have to fix your problem for you?

I moved house, and transferred my ADSL line. Should not have been a problem. Hell, even Telkom got it right the first time...but then enter Afrihost. Got a working account - all good for 30 days, then suddenly I get a mail: your account has been cancelled... My response huh? ***? After 47 minutes on the phone with these idits, still no answer. Then finally get through, get things reactivated, but of course...authentication error...nothing actually works. So, BACK onto the phone for yet another 40 minutes. First answer: no its Telkom... Me: huh? How is that even possible. Them: no, its definitely Telkom. We create a log with them. At that point I had to leave, cause, you know, I work for a living and cant afford to spend 3 hours on the damned phone for no reason. 6 days later, many confused messages from Telkom, I call AGAIN. 2 hours so far, and they finally admit to making an error. After forcing me to be rude and difficult. So serisouly beyond not amused with this.