Where is the joy

I have a AH account with a managed line with AH. Express reason is so that I do not have to deal with Telkom.<br> <br> Now I have a problem. Since Wed 8 April I had connection problems. My connection was so slow and it was blamed on the exchange being slow. Following day pings were great, but the speed still sucked. So on Friday during the night the connection was dropped and the line went dead. Neither the voice nor the DSL line has been active.<br> <br> I am finalising our wedding plans for the next weekend, and I am now stuck on a 3G connection and can't download my music I bought from iTunes, because our 3G connection is so weak it reverts to EGDE all the time. So now I am still without internet, I can't communicate with my family in Germany and AH will send me a bill at the end of the month forgetting that I did not have a service from either them or Telkom. So please sort this out, so that I can get on the net to get the last things done, before the wedding date. Would be great if I can speak to my family before the wedding.