When Afrihost and Telkom combo turned sour

They are dragging customers when you want to cancel. Unknowingly, the procedure have two steps, first to cancel services and next to cancel line. The last step is to release ADSL line to Telkom. After more that two and half months the line was not released to Telkom. Today I have received cancellation on the line but not release to Telkom. When the people want you to be sure to not come back than they do such thing.