What an arrogant attitude

To date Afrihost would have received a 4 or even 5 star rating from me. But today I received this:

❗ Your AirMobile Data Only Uncapped package will change from 01 May 2025.

⬆ Your new AirMobile pricing. - R497 PM until 30 Apr 2025 - R697 PM from 01 May 2025

No further explanation, just this bald announcement.

When I queried the VERY steep price increase with their helpdesk, asking for some clarification as to the reasons why, they added insult to injury:

"Thank you for reaching out and sharing your concerns regarding the Airmobile price adjustment. We understand that any price increase can be frustrating, and we truly appreciate the opportunity to provide more context. The decision to adjust the Airmobile pricing was made after careful consideration by our directors"

Well, duh...

Over the coming weeks I will be very carefully considering alternative products, and even if if I can only more or less match the new price, I will probably move away from Afrihost because I absolutely detest corporate arrogance.