What a bunch of pathetic, *********** **********! They don't a 1-star rating.

Afrihost, you took my money (R917/m) for 6 months for a service I cancelled 6 months ago via the online portal, by telephone with Marius at your support and by email confirmations which I have forwarded to you, including my September 2019 invoice from the other ISP I have switched over to (and your accounts department requested from me)! You now dispute the cancellation but you don't even have the guts to send me the usage reports for the past 6 months I have requested, why? Because from 26 August 2019, there is zero usage as I disconnected the router from your service on that date when I cancelled the service. How hard-up can you be for my money?! Now I will cost you 100 times what I have lost. 4 other family members have now also cancelled their service at Afrihost and more to follow. Afrihost took my money for 6 more months by debit order after I have cancelled my 40/20 fibre connection service. If I haven't detected this and blocked their debit order from my bank, they would have gone on deducting for years. Why did I stop the service? I paid for 40Mbs download speed and 20 upload, yet you can't even play an online game due to the constant disconnects. Their technical support is totally *********** to get it sorted for weeks. I switched to where all the gamers told me to go - Level 7. Was their connection pathetic, YES!! Al my troubles disappeared after switching ISP's, and I am paying less for a better connection. Well, up yours Afrihost, you are going to pay for years to come!