SV
Sonja V
1 reviews | Active since Sept 2014
31 May 2015, 10:27
Welcome to Afrihost your home of internet HELL
We have been logging faults with Afrihost for the past couple of months. They kept shifting the blame to Telkom, with we have dis proven. We now know that it is our ACCOUNT that is faulty, because when we put in a temp account that AFRIHOST SUPP**** US WITH< it works no problem. WHY WHY WHY cant they just give us a NEW account. WHY must we suffer.<br> <br> Horrible. <br> My husband has been taking full record of every Call, mail etc he has sent afrihost regarding this problem. <br> <br> I am FED UP> <br> <br>
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Afrihost.com's replyOfficial
01 Jun 2015, 11:29Hello SonjaVolla,
Sincerely sorry about the issues experienced here, it's definitely not how we like to have queries resolved. This definitely needs some time, we're requesting that a specialist get in touch with you to troubleshoot and identify the root cause of the problem.
They'll be in touch with you throughout the course of today.
Again, we're really sorry that it's come to this. Hopefully we can work together on getting this fixed up once and for all.
Have a wonderful week!
Regards
The Afrihost team
Sincerely sorry about the issues experienced here, it's definitely not how we like to have queries resolved. This definitely needs some time, we're requesting that a specialist get in touch with you to troubleshoot and identify the root cause of the problem.
They'll be in touch with you throughout the course of today.
Again, we're really sorry that it's come to this. Hopefully we can work together on getting this fixed up once and for all.
Have a wonderful week!
Regards
The Afrihost team
Afrihost.com's reply01 Jun 2015, 11:29
Official
Hello SonjaVolla,
Sincerely sorry about the issues experienced here, it's definitely not how we like to have queries resolved. This definitely needs some time, we're requesting that a specialist get in touch with you to troubleshoot and identify the root cause of the problem.
They'll be in touch with you throughout the course of today.
Again, we're really sorry that it's come to this. Hopefully we can work together on getting this fixed up once and for all.
Have a wonderful week!
Regards
The Afrihost team
Sincerely sorry about the issues experienced here, it's definitely not how we like to have queries resolved. This definitely needs some time, we're requesting that a specialist get in touch with you to troubleshoot and identify the root cause of the problem.
They'll be in touch with you throughout the course of today.
Again, we're really sorry that it's come to this. Hopefully we can work together on getting this fixed up once and for all.
Have a wonderful week!
Regards
The Afrihost team