Weeks of interrupted service while billing continues like nothing is wrong

Service interrupted for three weeks, no effective problem resolution and yet Afrihost continually happily deducts money from my account. Repeated calls and promises of rapid resolution remain unresolved.

If this level of customer service provision is what Afrihost has on offer then it is time to find a new service provider.

If you can't keep your promises of restoring interrupted services then we, the customers, have no choice but to find service providers that CAN provide effective, stable internet service.