Weeks and Still no resolution

Hi Guys,<br> <br> I logged a support query via afrishosts cliebt portal reporting that I am currently activated and paying for a 10MB services yet my line is only syncing at 2MB(This was on the 19'th March)<br> <br> On the 23'rd of March I had heard no feedback via email or telephone from afrihost saying that are actually looking at the problem. I sent a follow up email and gave a telephone call just to get a response to say telkom needs to investigate.<br> <br> Telkom has phoned me 2 times already saying that my profile has been set to 2MB on their system and that there is nothing wrong on their side the ISP needs to sort it out, I then need to phone afrihost who says its 10MB on their side and they will contact Telkom.<br> <br> Today Telkom phoned me again(8 am) and said it takes less than 3 minutes to fix the issue. I phoned afrihost again, who said they would phone telkom to resolve and phone me back immediately.<br> <br> It is now 18h00 and all Afrihost has managed to do is to send an email to Telkom. <br> <br> This is a poor example of taking ownership of the problem and really trying to resolve this matter. I really would like to see if Afrihost will stick to its commitments as advertised(double my money back)