SD
Shaun D
1 reviews | Active since Mar 2015
31 Mar 2015, 11:52
Websites hosted with Afrihost keep getting hacked
We have 2 dedicated servers with Afrihost with about 40 domains hosted. Some sites are custom made, some Wordpress sites and some that are not in use and have no files on the server. All these sites are being hacked and phishing pages for the American bank [URL Removed] are being put on our server/ sites almost on a daily basis. I have requested numerous times that they investigate and increase the security of the servers by firewall/ any means necessary but nothing has been done. Our sites continue to be hacked. They suggested a developer look at the sites and software that is installed on the server, but the software installed on the server is Afrihost's software.
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Replies (1)Afrihost.com's replyOfficial
31 Mar 2015, 12:54Hello morehammered,
We apologise for the poor support.
You've raised an important concern regarding your server and we apologise that you haven't had the required support to have this matter resolved.
Our team will be in touch and assist with investigating the source of your concerns and offer you a solution.
We are sorry that the matter has escalated to this point but our team will do their best to assist.
Regards
The Afrihost Team
We apologise for the poor support.
You've raised an important concern regarding your server and we apologise that you haven't had the required support to have this matter resolved.
Our team will be in touch and assist with investigating the source of your concerns and offer you a solution.
We are sorry that the matter has escalated to this point but our team will do their best to assist.
Regards
The Afrihost Team
Afrihost.com's reply31 Mar 2015, 12:54
Official
Hello morehammered,
We apologise for the poor support.
You've raised an important concern regarding your server and we apologise that you haven't had the required support to have this matter resolved.
Our team will be in touch and assist with investigating the source of your concerns and offer you a solution.
We are sorry that the matter has escalated to this point but our team will do their best to assist.
Regards
The Afrihost Team
We apologise for the poor support.
You've raised an important concern regarding your server and we apologise that you haven't had the required support to have this matter resolved.
Our team will be in touch and assist with investigating the source of your concerns and offer you a solution.
We are sorry that the matter has escalated to this point but our team will do their best to assist.
Regards
The Afrihost Team
