Websites and emails just stopped working.

Websites and emails just stopped working. My domain details were changed without my consent. This caused downtime in my business for a few days resulting in loss of income.

(This was initially confirmed by an Afrihost employee on a recorded phone-call ... and there are many). Multiple emails, calls and live chats (with screen sharing) lead to absolutely no resolution.

I've spent the last 2 days trying to sort out technical records on the client zone / back-end to try and get everything working.

The staff is highly HIGHLY *********** (both in SA and India) and they simply shift the buck to a different department every time.

There is absolutely no doubt that in the coming weeks all my business will be moved elsewhere. This is not the first time this has happened and it takes days of phone-calls, emails and meetings to resolve the issue.

Extremely dissatisfied with Afrihost.