1 reviews | Active since May 2017
<p>On saturday morning I ordered and paid for a dedicated hosting server with afrihost. For those not in the know, a dedicated server is the highest class of web server you can rent. It means that the entire physical machine is yours to control. In other words, you are at the top rank of hosting clients.</p> <p>I sent a support call shortly after to get some information about the service, and received a response a few hours later. I was a little concerned over the time taken, but ok, weekend and all that.</p> <p>Monday arrives.</p> <p>Nothing.</p> <p>I send in another support call, no response.</p> <p>On Tuesday morning I received an email, supposedly with the details (login etc.) for my new server. Only one problem. Nothing worked.</p> <p>I called afrihost. After a long delay I was finally told that they were having some problems, and that someone would contact me soon with details.</p> <p>No response. At all. For hours.</p> <p>By 12 on Tuesday I called again. After another long delay, I was told that they encountered some technical problems, but that everything would be sorted out by tuesday afternoon.</p> <p>Guess what. It is now Wednesday, 9.46. I have not heard anything further from them. Nothing.</p> <p> </p> <p>I am more than just disappointed. I think this is totally, absolutely, unacceptable. The WORST service I have received in neary 15 YEARS of renting web servers from various hosting providers, both in South Africa and in Europe.</p> <p> </p> <p>I am TOTALLY DISMAYED.</p>
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