Web Hosting: dropped and ignored at every turn

Ticket #RAV-***8<br> <br> New Afrihost hosting not loading at all for a 15-year-old established domain. Several 5 hour waits between incorrect responses with no details provided. Eventually Afrihost stopped responding to my requests completely.<br> <br> After 3 days I decided to try another provider and hopefully have the name servers propagated by Monday to save my client's website and my reputation.<br> <br> <br> Ticket #ERZ-***5<br> <br> I put the name server change request in on Saturday at 3pm.<br> <br> I am told: \If the primary contact email address is not accessible