1 reviews | Active since Mar 2025
Wash your money and sanity down the toilet
Worst worst worst. We have several unresolved tickets with them about unreliable Fibre for 4 months and in the last two weeks we now have no internet at all. They will blame everything on your side first... Need new routers, ether et cables, adapters. We replaced all of those things. Ticket after ticket. Eventually they gave us a lovely empty promise of having Frogfoot come repair degraded hardware with them saying today (Sunday) they had frogfoot scheduled to fix the issue. Nothing... Husband on customer support with the poor agents not knowing or being able to give an update. You can't even contact frogfoot for an update as they only work Monday to Friday so not sure what happpends when you have been promised something will be fixed on a Sunday...? You know what Afrihost is good at... Taking your money and not actually providing a service. So if you want to donate money to some company that could not give 2 continentals about customers service and actually ensuring their customers have what they pay for... This is the Company for you.
