WARNING! Stay away from uncapped HOME packages. and my experience there after.

To anyone on the Afrihost network , i highly recommend staying away from the Uncapped Home packages on all ADSL/VDSL Networks completely.

(Introduction to what i do with my internet first, I live stream to Twitch.tv this is how i make my living and rely on a strong upload speed that needs to be consistent, Fibre is unfortunately not available to me as of yet, i have had really bad connection issues to the EU server recently and thought a higher bandwidth would help , because princess were the same i decided to move from premium 20Mbps to home 40Mbps just to test if that would help before upgrading to Premium 40Mbps )

When moving from a 20Mbps premium VDSL Line to a Home VDSL package I was informed that SHAPING would only occur after i hit the limit of 250gig and only if the network was under heavy strain... However this was not the case in less than 10 hours i was THROTTLED from my 40Mbps line down to only 1.3Mbps , also note that in this time i had NOT hit the 250 gig limit.

I understand that the home package is not meant for heavy internet users like myself and i did the swap jut to see if the higher bandwidth would help with my live streaming to twitch.tv before moving up to the premium package of 40mbps . but i never expected to be fully Throttled after such a short period of time and by so much, rendering my internet completely useless. Also misleading was a understatement, as they never used the word throttled and kept referring to it as shaping before i activated this service that was very much incorrect, as my entire connection was slowed down to a point where i could hardly open up the main web page to Afrihost itself (Note : Shaping reduces the speed of things like downloads only while throttling reduces the speed of EVERYTHING not just downloads. )

So over all , i feel i was **** to by a company i have supported for many years. and am very disappointed in there network.

I have already signed up with a new isp (on 20Mbps VDSL) and already the connection quality to the server i am connecting to has improved. telling me it was never a bandwidth issue but more of a connection quality issue from AfriHost's side themselves.

one last note a 250gig limit on a 40mbps VDSL Line for the home users is a bit of a joke guys.