WANT YOU TO PAY THEM WHEN THEY CANT EVEN PROVIDE YOU WITH THE SERVICE YOUR ARE SUPPOSEDLY PAYING FOR

Most pathetic service I have ever received from a business in my entire life. Actually is this even a actual company or just a bunch of money-hungry ****mers? Installed fiber with them and they "activated it" however Wi-Fi never worked not even for 1 hour. Spent over two weeks trying to get this issue resolved with customer service agents who have no idea what they are doing. Eventually gave up and decided to cancel as I needed wi-fi to work from home, I was then told "I should rather try to get the issue fixed as I will have to pay R999 cancellation fee" when nobody in the business unit could solve this issue for almost two weeks. I said I don't care I will pay cancelation fee just want afri-host out of my life, I was then told it take almost 60 days for the cancellation to come into effect and I will basically owe them for those two months two plus cancellation fee. For what even I don't know as service is still not working am still expected to pay for those months while waiting for my cancellation to take effect. Even if you check my account it clearly shows data usage is 0.000. Explained this to the customer service and accounts employees but its work be more efficient to talk to a brick wall. They clearly have not provided their employees with the correct training. Absolutely a disgusting organization. I would recommend everything stay as far away from this "company" as possible. Employees have no compassion and care for issues of clients its sounds like you are talking to a robot not an actual human being.