Waiting so long for Fibre I'm constitpated

I have been a loyal supporter and promoter of Afrihost for over 10 years and to my disappointment that the customer service, in both the Fibre and Support departments, has become progressively worse in the last 4 years

I raised an Order with Web Africa in February when fibre was made available and within a week Vumatel was here to do the installation but I declined as Irather wanted to signup with Afrihost when it should become available.. Over 4 months I have been waiting for Afrihost to now fulfill the installation with each instance never revealing what the problem is or how they will go about to assist.I was just told Vumatel have added me to the list for installation back in May (today still no comms)and my latest attempt to have them do an installation, I was finally sent an email stating that Vumatel cannot map my house... REMEMBER WITH WEB AFRICA THEY WERE AT MY DOOR IN A WEEK. I have placed the below orders and raised the below tickets and each time none of the customer service reps or fibre support have actually assisted ORDER : AH9DE538ECB039 - 18 April AH5EE98FFEEF35 - 16 June AHE55374EF56C8 - 27 June

Tickets: #PNF-***4 - 5 May #NVI-***6 - 14 June #AFW-***7 - 18 June

Now I am currently sitting with ADSL issues with a line that is also being managed by Afrihost and it disgusts me with the level that Afrihost Customer Service has become in both Support and Fibre departments.