Very Poor support and Urgency

<p>Hi I have logged a fault with Afrihost last week with regards to the Internet speed they are providing me with.</p> <p>REF:#TUN-***5]</p> <p>I have a 10 meg uncapped account which i am paying for but only getting less then 3 meg. I have done my tests on the line and internet speed before reporting this to them. This fault was logged on the 6th May.</p> <p> </p> <p>I have called Multiple times and provided them with Speed test from different accounts showing that i can reach 10 meg speed.</p> <p> </p> <p>I have hSpoken to the Following Agents who cannot provide me with feedback.</p> <p>Kuvhashnie</p> <p>Buhle</p> <p>Donovan</p> <p>Unathi(SuperVisor who promised that this issue would be resolved by now after the tests i have provided)</p> <p>Bless</p> <p> </p> <p>My contact number is ***.</p> <p>They cannot even provide me with an ETR of this fault.</p> <p>This is Very Urgent.</p>