JT
Jole T

1 reviews | Active since Jan 2015

27 Jul 2015, 14:49

Very poor service and Support team non-exisistent

I subscribed to Afrihost, needed to create a website for my business. Upon registration it's they informed me that it only takes 10 min for the website to be up and running. Well it's been four months now. Still no website. Every time you log a query it takes 12 days for someone to just send you some stupid email to get you off their backs. If you reply, a new person gets assigned to the job and knows nothing about the query. <br> I should have read the complaints on Hello peter before I joined Afrihost. They are very quick to take your money but you get absolutely nothing in return. Please don't waste your money or time with the.

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Replies (1)
Afrihost.com
Afrihost.com's reply28 Jul 2015, 11:49
Official
Hello joletheron,

Thanks for taking our call earlier, sorry to hear that we've let you down so badly here. We can see a request for a refund is being processed by our Accounts team.

Once complete they'll be in touch to confirm the details further.

Best of luck going forward.

Regards
The Afrihost team