JC
Jeandre C
1 reviews | Active since Sept 2020
01 Jul 2024, 10:46
Very poor service!
Cannot track the router they have sent out for delivery. (took over 2 weeks to deliver the router.) Already took payment from my account even though the router was not delivered yet. Nice to know you need to make payment for something you cannot use!
Also need monthly usage report that is not available on either their app or the "client zone". When asking for any alternative they just say no basically.
After sales service very poor! nice to see this is how it would be going from the start!
If this not improve stay away!
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