Very disappointed

I have had the worst experience with this vumatel afrihost...

I subscribed with them early this month and literally had just a few days of network coverage of which I paid for the full month but since the 17th feb I have had no coverage..I've been back and forth with the whatsapp team, the call center , even the vumatel technicians who was sent out today after I complained and threatened to withdraw but all they did is check it and tell me to wait 2 hours but to no resolution still ...

As a fist time customer who was referred, I'm disappointed and this had left a bitter taste in my mouth ...

I have since reached out again and was told by the consultant that it's resolved but it's not cause I still have no access to internet...

I am supposed to be working tomorrow but can't work form home (what an inconvenience) ... it's cost me more to go to the office unnecessary if I have subscription with afrihost and have paid up-to-date...

Tell me what I must do ...

Cause at this point I have not other way of getting them to sort it out