Very bad accounts department

<p>I cancelled a site in 2013 and complained about it to support. they noticed the canceltaion and left with an axcuse. With all my invoices on debit order I hardly look at the individual charges on it. So I went and reconciled my invoices. </p> <p>They deducted the amount up to date and when I complained about it they reversed one month's invoice. </p> <p>WOW I complained again and sent the enquiry with dates back to them.</p> <p>Now I received this: </p> <p>"We have only reversed one month, because space was made available on our servers for your domain.<br />Thus, we could only undo the charge for September, as space hasn't been used yet.</p> <p>Even though you cancelled the domain, the hosting service was provided :("</p> <p>******* are all over the place and they do what they want. </p>