UTTER LACK OF SERVICE EVEN BEFORE I'VE HAD AN ACTIVE LINE

I need a manager to phone me back by 8am tomorrow morning as Afrihost is not cancelling my pending account that has never been active under my name. This is causing that another service provider can't action the line on their side. I've been charged early November when the arrangment was I will be debited after we did the activation on 1 December. I am still waiting for the activation phone call 13 days later. I am also still waiting for the refund to be actiones, but got assistance from my bank to reverse it when I sent them all my emails as proof of the lack of service (NO reply). A Whatsapp line ignoring what you type, and replies with automated answers... A ClientZone callback system that does not make 1 phone call to you after more than 10 requests.. A call centre agent that refuses to put you through to a manager after threats of escalating the issue. Recorded phone calls with no action, automated emails and NO action! I need my internet WORKING from another service provider, but Afrihost is IGNORING every request. This is causing that I can't move into my new house, and have been incurring extra costs on a daily basis. I did an account transfer beginning November from the house I bought's previous owner. He had an active account and worked from home 8 hours of the day. Money was deducted without me approving it... A sealed bag address to me got delivered to the previous owners (this is still in the sealed bag)... They reported a faulty line to Operserve to investigate which was not accurate. Their was no fault on the line. 1.5 months later Afrihost does not want to release me to move elsewhere. I've never used their service, never got a phone call to activate anything, was charged in early November, 1 month before I got my house keys...

I need my service to be activated no later than Thursday 15 December. Openserve is ready to assist and they are also aware, and copied into correspondance confirming the unsuccessfull cancellation and that Afrihost is causing major disruption ony side, and extra daily costs.

I NEED ASSISTANCE YESTERDAY PLEASE!!! NO manager of Afrihost has made any effort to take my call, nor sid they phone me back. I have emails and they have recorded phone calls verify the above and more!

Please assist so that Openserve can action my pending order from another service provider that had actually provided a service! Thank you!