USELESS SERVICE PROVIDERS

I seriously wish i had the option of putting - stars as i would have definitely done so. I make payments monthly for my month to month WIFI service with Afrihost/Vuma. So everymonth i use the instant EFT method which easypay has now cancelled and i was requested to use a card of which i used a debit card, The payment went through the portal but now not easypay nor Vuma or Afrihost can find the payment. i have sent them proof of payment and still nothing. Afrihost advised it will take 24-48hours to sort out this payment was made on Friday 03/10/2025 today is Wednesday 08/10/2025 and still nothing they waiting for F@7^*n% Vuma all the time is the same excuse i get. I work Hybrid i am unable to do that because of a useless ISP. Last time the same happened a whole month went by i had to make a payment again and they cannot find a payment. At the end of the month payment was miraculously allocated. This is BS and its been escalated which clearly means JackS^&% because still nothing is happening. DONT USE VUMA OR AFRIHOST they are equaly useless