USELESS!!!!

I HAVE SENT NUMEROUS EMAILS REGARDING MY AFRIHOST ACCOUNT. MY APP IS NOT LINKED TO MY ACCOUNT WITH AFRIHOST. IT HAS BEEN A WHOLE MONTH OF PAIN AND SUFFERING DEALING WITH A BUNCH OF IDIOTS. MY EMAIL ADDRESS THAT THEY WANT ME TO LOG ON TO IS COMPLETELY WRONG, THE MORE I TELL THEM IT IS NOT MY EMAIL ADDRESS THE MORE THEY SEND ME EMAILS SAYING I MUST TAKE A SELFIE WITH MY ID??? *** IM NOT A CHILD I WANT MY ACCOUNT SORTED OUT!!!! I RAN OUT OF DATA 2 WEEKS AGO AND I AM STILL BATTLING TO TOP UP MY ACCOUNT BECAUSE ITS NOT LINKED!!!! THEY ARE VERY QUICK TO TAKE MONEY FROM MY ACCOUNT, BUT CANT ASSIST ME WITH MY PROFILE!!!! I AM STILL WAITING FOR SOMEONE TO CONTACT ME AS I WAS TOLD ITS BEING ESCALATED!!!! I SHOULD NEVER HAVE JOINED THESE IDIOTS!!!