Unstable interrupted internet connectivity since 29 July 2025

I would like to know if someone else is experiencing a problem with internet service by Afrihost as an internet service provider. I have used their whatsup service on the following dates: 29 July, 30 July, 31 July, 2 Aug, 6 Aug, 7 Aug, 21 Aug, 15 September, 18 and 19 September. I have gone through all the steps that was suggested via the whatsup help service over and over and over. I have given serious negative feedback at the end of each session(which lasted at least 2.5 - 3 hours+) which did not have any effect on the help I got from them. I had to buy a new router as suggested and still the same problem prevails. As a person working part time in the academic field I cannot work without internet - and I am working from home most of the time. I still have all the whatsup conversations with the Afrihost help service as evidence. I do understand that yesterday 18 September there was a country-wide problem with the internet - mine is still continuing today.