Unsatisfied

I express profound dissatisfaction with Afrihost and their billing department's performance. My account was inexplicably suspended, prompting Vuma to suspend my line, necessitating the establishment of a new account due to the previous one's unavailability. Despite opening a new account and selecting a new package, my service remained offline for over a week. Upon restoration, speeds were below 80 Mbps on a 1000 Mbps line for three days, requiring extensive troubleshooting. Remediation costs exceeded R2000, only to receive notification of further suspension and a R2500 debt for February, a month during which I consumed virtually no data due to their service failures.