Unresponse Mobile Inquiries _ Xaomi Mobile Purchase, Phone Bricked

<p>After several calls to their client care hotline, "Client Zone", and their recommended calls to Mobile In Africa, no helpful response was received. </p> <p> </p> <p>I purchased a Xiaomi Redmi 3s from Afrihost Mobile, in December 2016. Unfortunately, for no reason at all, my phone started to switch itself off. I immediately contacted Afrihost and they recommended I contact their wholesaler (for hardware) Mobile In Africa. No response was received. A month later and my phone is still "bricked". </p> <p> </p> <p>All I need is for them to come pick up my phone, do their diagnostics and most likely replace my phone due to warranty. I am satisfied with their Mobile Voice contract, but it has been a MONTH.</p> <p> </p> <p>Please sort this out guys. You are usually compitent, hence why I chose you as a mobile service provider. Now, unfortunately I have no reason to recommend you as a service provider. Hopefully it is sorted out soon.</p>