Unresolved Billing and Service Issues with Afrihost and Telkom

I am writing to express my dissatisfaction with the ongoing billing and service issues I’ve encountered with Afrihost. Despite making manual payments to cover my internet service, Afrihost continues to deduct money from my account, causing confusion and frustration.

Furthermore, despite my payments being up to date, my internet service (offered through Telkom but managed by Afrihost) has not been restored. I’ve reached out to customer service multiple times but have yet to receive a satisfactory resolution.

As a customer, I expect transparency in billing and prompt restoration of services. Unfortunately, this has not been my experience. I hope Afrihost will take immediate steps to rectify these issues and improve its billing practices and customer service support. I AM TIRED OF BEING TOSSED TO AND FROM AFTER THEY TOOK SO MY MONEY FROM MY BANK ACCOUNT AND STILL WITHOUT INTERNET ON MY LTE