UNPROFESSIONAL, UNRELIABLE, *****!

<p>ABSOLUTELY DISGUSTED!<br />This company is an absolute joke. Its been 8 days of me chasing Afrihost, since my fibre and router were installed. I have been passed around like a piece of meat. I have been laughed at by your staff. I have taken every step possible to try resolve the issue of the fact that I don't have access to internet on my new fibre line. But wait for it. I have been promised everyday that someone will call me which has never happened. I have had to call you back at least 3 times a day - and GUESS WHAT!!!!!!!!!!STILL NO RESOLUTION! Not to mention I have had to waste my airtime calling you! Whats worse is that you have already charged me for a service that I do not have. Easy to just take someones money without delivering on your empty promises and services. I must have spoken to about 14 different people in the last 8 days, all making false promises of escalating my case. NO ONE BOTHERED TO GET BACK TO ME. NO ONE HAS BEEN ABLE TO ASSIST ME AND NO ONE SEEMS TO CARE! YOU DONT EVEN BOTHER RESPONDING TO THE EMAILS ON YOUR CLIENT SERVICES SUPPORT PAGE! What a joke!</p> <p>LOOK AT MY ACCOUNT. SEE HOW MANY TIMES I HAVE HAD TO MAKE CONTACT. SEE HOW *********** YOUR STAFF ARE. I AM ABSOLUTELY SHOCKED THAT YOU CAN ALLOW THIS TO CONTINUE LIKE THIS. DO YOU HONESTLY EXPECT ME TO SIT AT HOME ALL DAY FOR THE NEXT 3 WEEKS WAITING FOR SOMEONE TO REACH ME. It is unacceptable. I HAVE HAD TO BE HOME WAITING FOR DAYS NOW. Waiting for that person to contact me when he promised he would do so in 10 mins. Funny how that has happened every day and so you think they call back??? The simple and predictable answer is NO! YOU HAVE IMPACTED MY BUSINESS. ****** MONEY AND TIME FROM ME. YOU HAVE NO SHAME. I DEMAND A SENIOR PERSON TO CALL ME AND TO SORT THIS ALL OUT, ONCE AND FOR ALL. This person needs to know how to handle a human being. This person needs to know everything there is to know about Fibre, MAC and my line. I expect you to study my CASE. I will not repeat myslef AGAIN for the 100th time. You have pushed me over the limit. Your compant is a joke and after all the compaints ive made, the tears ive shed in complete frustration - you have still failed to look after your customer. Its disgusting. Anyone actually going to bother responding, calling me back or assisting me? <br /><br /></p>