Unprofessional treatment / non service.

I've been struggling with intermittent speed for four weeks. follow up after follow-up on whatts app, every possible test, promises of call back and nothing. Yesterday asked to speak to a manager and Tris from reception guaranteed that Werner / Vaun (Fiber managers) would call me back, nothing. Today called office again, got cut off 2nd in line, called again, spoke to someone, explained situation, got cut off, no call back. None of the staff can give me an email address to the CEO, how does a company not have a CEO available for contact? I have requested a reference for ombudsman and still nothing.

This is unacceptable.

I am a long standing client, if I had to treat clients in my business as they have myself, i would be without a job!!!

Extremely dissatisfied client.

Amery