Unhappy with service

Very Unhappy client I was sent an email 2 months ago to Migrate from Cell C to Telkom. To date I still haven't received my sim. I was told its at the warehouse awaiting collection, I've changed the address to have it delivered, Been calling every week, waiting in a Que for over 10 min, then kept on hold for over 30 min for them to make contact with a warehouse, not coming back to once to let me know they still investigating. Every time I'm on the phone I get a different excuse and story, No one bothers to read the notes they are suppose to have on my profile. They promise to call back and needless to say, still waiting for call backs Well I've had enough They've been debiting my account every month for something I don't have or cant use.Kids need to do homework, I have to work, I've been using my own data and airtime. Not once have they offered to refund or compensate me for something on there side. Well Afrihost you have just lost a client

I hope this reaches your CEO or higher management Very unhappy