Unhappy Customer-Account A***2

I have join Afrihost.com with excitement, but now I realised it a night mare. I am now thinking of going to media because my complain is not taken seriously. I have been billed wrongly from the beginning. I have communicated with Mmathapelo M (Ticket ID: EYG- ********** ) but wouldn't assist. Instead she persuaded me to pay wrong charges. I took Afrihost mobile (on the 08/10/2018 as trial and I was charged 84.39 which I paid. I paid 109 for November and now 114 for December 2018.

On the 1st of November 2018 I received 20G Cell C Fixed wireless Data ( ********** 651@Afrihost-Cellc) I didn't pay immediately because I thought its was gonna be a debit order for the month end of November. When its went off I had nothing in my account and I paid 328.00 through EFT that I believe was owing. On the 30th of November there was a debit order from Afrihost of R520.57 plus went off. I went to the bank to reverse it, I dint understand why is R 520.57 and was no communication prior to debit order. The debit I agreed upon is 109 + 219 =328 ,and that what the bank have on their record. I manage to do 114 EFT for Afrihost mobile and didn't allow me to do 224 for 20G Cell C Fixed wireless Data ( ********** ********** Please can this be resolved or cancel this deal because I cannot be bul**** by Afrihost.

Right now my profile is being disabled and I have paid for Mobile Package R114.00