SG
Sharon G

1 reviews | Active since Mar 2009

15 Mar 2023, 10:18

UNHAPPY CUSTOMER

I have been without Fibre for a week now. First you say, I didn't pay my account, then the line was faulty and now someone cancelled my line. Afrihost not helping and your partner Open Serve not contacting me and apparently I am not allowed to contact them. What nonsense!! So called Open Serve today and they put me through to Afrihost. Again, what nonsense. I have asked to speak to a Manager. held on for 39 minutes yesterday, eventually got cut off. COME ON AFRIHOST it took 3 days to install and today 1 week to find fault.

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