SB
Schalk B

1 reviews | Active since Aug 2011

25 Feb 2017, 18:27

********* strategy for making money

<p>I changed my service from ADSL to Fibre and decided to stay with Afrihost, a massive mistake. I got my first account. Not only do they have the audacity to still charge me for the ADSL (in addition to the fibre account), but when I query it, they say it is MY fault because I didn't cancel the ADSL and phone line. By what perverted logic do they claim I still need and want to subscribe to ADSL if they just signed me up for fibre? Then, on top of this, I have to cancel the service through ClientZone, and I get informed it will take another month before the cancellation is through. That means they have just forced me to pay for TWO MONTHS for a sevice they full well know I can't use.</p> <p> </p> <p>If anyone can suggest a legal way I can get my money back for these two months, and how can I move to another ISP and get my fibre installation fee back, I'm listening. Nobody wants to get service from such a blatantly ********* company.</p>

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