Unbelievably poor service from Afrihost

Hello Peter,Must be the most useless, ********, etc i have ever dealt with, people be very carefull when you considering useing them. When i app**** for my fibre package that included free installation and router, i was billed 3 months later for installation, after confronting them i was told the special had expired a week before i app****, after getting nowhere with them it cost me 3000+ to reconnect, they do not give a **** they will cut your line and no other service provider can install because there is an active line at your address, so you must pay up, but wait, worse is to come.... after i phoned the useless call centre and waited my first of many 30 min “your call is important to us ****” to inform them that i would like to CANCEL my fibre because i was relocating, they informed me of the steps to take, to be sure on my side i CANCELED a month in advance to be safe. But yet again i was billed for the following month. The excuse was...i was suppose to re-cancel 15 days after to be sure i wanted them to stop my Fibre.... since when omg.. Took me a week of phone calles hour + and 5 call centre “professionals” to finally speaking to a supervisor that informed me that afrihost had made a mistake,and then i was informed that i need to cancel AGAIN and will be charge for the month At the property even after i have moved and won’t make use of the fibre. And thats how it is, kla, so realising that theres no other way out even after they confirmed they made the mistake, i took the option to relocate/merge my fibre to the new property. This was the biggest mistake. Once again took me a week and several professional call agents to try and make this happen, and note that when phoning from you cellular and holding on and speaking to different agents every day for more than an hour costs a fortune, needless to say after a undesirable efforts and eventually so fed up, a visit to head office, arranged visit from a technician and , o yes....some more phone calls.....I STILL SIT WITHOUT FIBRE!!!! And yes of course they have already debited not only their monthly fees, but additional fees for who knows what, so please guys, be very very sure of all the fine print , **** even if you are sure, somewhere your gona get nailed. Thank you Afrihost for all your excellent service, I can’t wait to refer you to someone that adores struggling,swearing and have tons of money to waist.