Unacceptable ********** service

I recently signed up for a fibre line with Afrihost in September 2020. All went well and the first subscription debit order was successful. I was awaiting my debit order for November 2020 on the 1st and the payment did not go through. Upon enquiry on 2 November I was told that my Afrihost account was suspended because the bank would not "release" the payment. I subsequently loaded another bank account and was told that payment would not go through. I then loaded a third bank account and again the payment would no go through. The three accounts are with two banks and all have sufficient funds to pay the subscription. Afrihost then advised that there is a problem with my bank and that I should sort it out with them. I cannot accept this as other debit orders were successful. I was referred to PayFast who is the intermediary between Vumatel and Afrihost. They could not assist me either and was told to make an enquiry with Afrihost, which I did (again) and they still could not assist me. Afrihost after my numerous enquiries advised that the problem was with Vumatel. I was shoved from pillar to post. After several calls and WhatsApp chats my query is still not resolved. I've trying to resolve the issue since 8am today and finally called it a day at 6pm. May I add that I am a Work From Home employee and I had to miss work because my fibre line was suspended through no fault of my own. Quite understandably my manager finds my absence unacceptable. All I want is to pay my subscription so that I may work and earn a living.