UNACCEPTABLE BUSINESS COMMUNICATION/INFORMATION

I received my wireless device yesterday 04/09. Phoned for start-up assistance only to be told that a number has not yet been allocated to my simcard. I was then advised that she will escalate this and I should have a number by 6pm or 05/09. This morning I had not yet received any feedback. Went onto Live Chat and Steph_M advised that he will get back to me this morning. At 12:30 I phoned AGAIN as nobody was online. After holding for 15 minutes I cancelled the call and found a person online. This is what I was told. I have to activate the sim! I have an iPhone will this affect my info? Find someone who has a Samsung. No. Go to MTN shop and they will activate for you. I advised that I have used MY airtime and my data on my laptop and now I must go to an MTN shop. I do not think so! I have now CANCELLED my contract. I have stated emphatically that Afrihost will NOT receive their hardware back until my account is credited. I was also told by one of their people "go and buy the wireless device at Game as it is half the price " ??? I was advised by numerous people to go to Afrihost. What a waste of my time. I will definitely NOT be recommending Afrihost!!!!!!!!!!! Very, very disappointed (and angry) at the misinformation received from Afrihost .