LT
Laurence T
1 reviews | Active since Dec 2014
15 Oct 2015, 19:51
Unable to send message or request new password
1) I've forgotten my password but when I want to request a password for my username [Email Removed] the\Forgot Password"button is greyed out.<br> 2) I tried to send a message via the Contact Us option. Now I get this error continually: \""We encountered a problem (cross-site request forgery detected)"
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Afrihost.com's replyOfficial
20 Oct 2015, 13:20Hello laurence7,
Thank you for taking the time to take our phone call earlier today.
As we discussed over the call, once you have managed to access your ClientZone, to upgrade your ADSL Bundle, you will simply need to go to Connectivity, and then select your Uncapped account and ADSL line and on the Edit Package option you will select the 8Mbps profile or even higher. Our system will take care of the ADSL line upgrade for you, as well as keeping you updated.
If you have any questions or queries with regards to the above, you are welcome to contact us directly via ***.
Kind Regards,
The Afrihost Team.
Thank you for taking the time to take our phone call earlier today.
As we discussed over the call, once you have managed to access your ClientZone, to upgrade your ADSL Bundle, you will simply need to go to Connectivity, and then select your Uncapped account and ADSL line and on the Edit Package option you will select the 8Mbps profile or even higher. Our system will take care of the ADSL line upgrade for you, as well as keeping you updated.
If you have any questions or queries with regards to the above, you are welcome to contact us directly via ***.
Kind Regards,
The Afrihost Team.
Afrihost.com's reply20 Oct 2015, 13:20
Official
Hello laurence7,
Thank you for taking the time to take our phone call earlier today.
As we discussed over the call, once you have managed to access your ClientZone, to upgrade your ADSL Bundle, you will simply need to go to Connectivity, and then select your Uncapped account and ADSL line and on the Edit Package option you will select the 8Mbps profile or even higher. Our system will take care of the ADSL line upgrade for you, as well as keeping you updated.
If you have any questions or queries with regards to the above, you are welcome to contact us directly via ***.
Kind Regards,
The Afrihost Team.
Thank you for taking the time to take our phone call earlier today.
As we discussed over the call, once you have managed to access your ClientZone, to upgrade your ADSL Bundle, you will simply need to go to Connectivity, and then select your Uncapped account and ADSL line and on the Edit Package option you will select the 8Mbps profile or even higher. Our system will take care of the ADSL line upgrade for you, as well as keeping you updated.
If you have any questions or queries with regards to the above, you are welcome to contact us directly via ***.
Kind Regards,
The Afrihost Team.